Now, the phenomenon of infringement increased gradually in Taobao and a series of network platforms, accompanying the appeal for anti fraud in Taobao.
In addition to looking for third-party rights institutions like XiaoMa, many consumers will complain to protect their rights, such as to call 12315 or 12345, and complaints to the market supervision and management of authority. However, many consumers do not know how and where to complain, which not only wasted the resources of the mediation of the community also delayed their own energy. Here, XiaoMa would like to give you a brief introduction to the following issues to be noted.
The scope of invalid complaints:
First, No legal basis is an invalid complaint.
Second, no factual complaint.
Let everyone know the scope of invalid complaints will help you detours, save unnecessary time, protect your rights more conveniently. Of course, there exist lots of problems of calling 12345 or 12315, such as process slowly or could not receive timely. So many people would like to collaborate with professional third-party rights institutions like XiaoMa, which will increase the efficiency of rights protection observably.